Arpan Thalassemia Society

Terms And Conditions

Arpan Thalassemia Society (ATS) takes care of your privacy and all information provided on the website as highly confidential. We do not share contact details including email addresses of our donors, patrons or any viewers. All the support received would be completely utilized for the purpose of providing services to our registered Thalassemia patients at ATS.

We respect the confidentiality of all our contributors, members, patients and hence –

  • We will not release or use this information for any other purpose unless we have your consent.
  • We do not trade or sell your personal information with other organizations.
  • Donors may request, at any time, to not receive our solicitations.
  • Donors may request to not receive certain mailings, such as our newsletter.
  • Personal data collected through our website is encrypted using Cloud.
  • Personal information stored in ATS database is protected with a secured login with authentication.

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organization and causes they are asked to support, we assure the following:

Arpan Thalassemia Society follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation.

The Arpan Thalassemia Society will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the wrongly deduced amount will depend on type of card used during transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within two days after donation.

  1.  In such cases if the receipt already has been issued, then the Donor need to return the original receipt at our official address.
  2. In the case of tax exemption certificate already issued, refund will not be possible.
  3. International donations will require more working days for refund.
We can be contacted for refund request through the following
  • H/O Arpan Thalassemia Society, Arpan Thalassemia Day Care Centre, Nashik
  • Athavale Chembers 3rd Floor, Raviwar Karanja, , Nashik – 422001, Maharashtra, India
  • Email id: ats@arpanbloodbank.org
  • Contact Details: 7767002335/ 8408000104
What information we collect
We use personal information collected from donors for the purposes of processing payments and communicating with donors about Arpan Thalassemia Society as well as conducting the fundraising and other operations of ATS. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method.

To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organizations that help non-profit organizations with fundraising.

How we use that information
  • Distributing receipts and thanking donors for donations.
  • Informing donors about upcoming fundraising and other activities of Arpan Thalassemia Society.
  • Internal analysis, such as research and analytics.
  • Record keeping.
  • Reporting to applicable government agencies as required by law.
  • Surveys, metrics, and other analytical purposes.
  • Other purposes related to the fundraising operations.
Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process. We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact
H/O Arpan Thalassemia Society, Arpan Thalassemia Day Care Centre, Nashik Athavale Chembers 3rd Floor, Raviwar Karanja, Nashik – 422001, Maharashtra, India
Email id: ats@arpanbloodbank.org
Contact Details: 7767002335/ 8408000104

Contact us

Security We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Data Retention
We seek to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require the Foundation to keep contact information and contribution level of donors on file.
Rights
You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.

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